Your internet service provider may have flagged us as spam.Our response ended up in your spam folder – check that first.If you haven’t heard from us within a reasonable amount of time, then consider the following: Between 6-10 pm emails are monitored but not as frequently. During business hours (8am to 6 pm Pacific Time) we usually respond within minutes and no more than an hour. Print Payroll Checks I Emailed Tech Support But Never Heard Back! While not a video we do have a brief tutorial on how to use CheckBuilderPRo to print payroll checks: With the release of version 3 we'll need to re-do these but almost everything still applies. Please note that the current videos are based on CheckBuilderPro version 2. There are PDF instructions available – with CheckBuilderPro open, click the "Help" icon in the toolbar and select “CBP Manual." There is an index and PDFs are searchable. If you need support for our software program, The CheckPrintshop, please visit CheckBuilderPro Manual.We do not offer telephone support at this time. Please note that we do all our tech support via email and we are very responsive.If you don’t see your question answered below, please use our Contact Formand we’ll get back to you as soon as we can.
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